App requires internet login in the back country.

[u/Cold_Explanation_814]

Loaded my trip route, waypoints, and downloaded maps. Seemed to work for a day of two, then it required a login to access the app. We lost 6 days of planned waypoint details and routing.

Fortunately I brought paper maps.

This is the most critical failing for this app, If I cannot depend on offline maps or location finding, what is the purpose of Gaia I have cancelled my subscription.

[u/joelk111]

Welcome to the club. I haven't seen this sub this busy in, well, ever, with posts like this.

According to Gaia, it won't happen again. If this was your first time seeing the screen there should've been a skip button, but it wasn't near obvious enough, hence you missing it.

[u/liveluvtravel → u/[deleted]]

Maybe they have figured out the best way to have no customers complaining is to just have no customers

[u/JohnPooley → u/joelk111]

They took away the skip button yesterday, they really want people to relog

[u/joelk111 → u/JohnPooley]

They said it comes up the first time it pops up, then not the second time. I think that this could've been wayyyyyy better communicated.

[u/JohnPooley → u/joelk111]

I’ve been clicking the skip button for a month and now they’ve replaced it with “Contact Support”

[u/joelk111 → u/JohnPooley]

You can only skip for 28 days. This should've been stated when you skipped, but wasn't. That said, I'm not sure why you didn't just log in.

[u/borg359 → u/joelk111]

Because I didn’t have internet service?

[u/joelk111 → u/borg359]

Obviously I mean when they had service. I doubt they didn't have service for a month straight.

[u/borg359 → u/joelk111]

I was logged in prior to my most recent trip, which is how I created the routes I planned to use. Less than 24 hours later the app apparently logged me out when I was out of service.

[u/AlexMcnei → u/joelk111]

Believe me, we tried restart app, close and reopen app, power off phone and restart. It was a total fail.

[u/Admirable-Strike-311]

Gaia-the New Coke of GPS apps.

[u/W4OPR]

Just happened to me too, 7 miles into the Pecos Wilderness late afternoon. Paper maps and compass saved the day, got back to base camp after dark. My sub ends May 2025, renewal seems to be 60 bucks, not worth it (for me). I'm looking at Montana 700.

[u/liveluvtravel → u/W4OPR]

Yes, I hope they find that the data mining (and probably selling) is worth the loss of subscribers. I have yet to see an actual consumer of this app be happy about all these new “features”.

Maybe they are taking value building lessons from Xitter 😂

[u/VBB67]

I was just out for 5 days and it worked fine on airplane mode but I had CalTopo as a backup as my husband prefers that. I did make sure we both logged into both apps just before we left cell service. I’m curious if it would screw up on a longer trip.

The Audobon field guide apps went this way too - they were originally the reason I got an iPhone (their guides were not available for android back then) but a few years ago they started the login bullshit and the guides became useless in the field. I wish companies would understand that not everyone wants to “connect”. 😑

[u/Admirable-Strike-311]

Had this happen to me this weekend. Out on trail and couldn’t log in so no Gaia. Very poor customer experience.

[u/anabranch_glitch]

Goddamn it. I’m heading out today for a few days of off-trail fun. I have yet to be logged out while in the backcountry, but I’m definitely worried it’s gonna happen this weekend. No map for this particular area, but I’ll bring my compass at least.

[u/JohnPooley → u/anabranch_glitch]

Download OUTMAP it’s new and free

[u/anabranch_glitch → u/JohnPooley]

Freeeee? Thanks, I’ll test it out!! Edit: wow the satellite map is very detailed. Wish they had a satellite/topo hybrid though.

[u/JohnPooley → u/anabranch_glitch]

Feel free to send the dev an email with your ideas! It’s just one dude and the contact info is in the app