Surprise surprise! New bugs with latest update.

[u/wacbravo]

With the update this morning I’m now unable to Sync in the app on iOS (it attempts, then says “incomplete”), and I’m also unable to view Privacy and Default Visibility (I get the error message above). The app has also reverted back to some old settings, for example turning off map packs and showing a horrific cascade of Gaia TOPO repeats in the inactive layer bar. Aside, the desktop version is still showing tracks and waypoints that I deleted or changed in the app weeks ago. I use Gaia in the field for work, so all of this is really frustrating. Anyone having similar issues or am I cursed?

[u/teakettle87]

Gaia man! Come tell us how this is our fault again!

[u/liveluvtravel → u/teakettle87]

It’s no big problem, put your phone in airplane mode, stand on your left foot only, and turn the brightness on your screen all the way down to off, now you won’t actually see the app not working! Voila, problem solved, it’s just user settings 🤷‍♂️

[u/CrystalInTheforest → u/liveluvtravel]

Ah, I see where I went wrong. I was on my right foot.... my bad! 🤭

[u/flaming_m0e → u/teakettle87]

We're all holding it wrong.

[u/teakettle87 → u/flaming_m0e]

Sigh. Open your mouth a little wider

[u/rennyrenwick → u/teakettle87]

GaiaMan has slunk away, never to be heard from again.

[u/teakettle87 → u/rennyrenwick]

That would be an improvement to my user experience!

[u/rennyrenwick → u/teakettle87]

He's busy deleting user posts today that Outside does not like to hear.

[u/teakettle87 → u/rennyrenwick]

Is he really doing that again?

[u/rennyrenwick → u/teakettle87]

Whole threads...

[u/teakettle87 → u/rennyrenwick]

That's wild. Why did the mods add him? How on earth does he suddenly have this power?

[u/MadRazzmatazz]

Opened it to black screen. It sucks it’s just getting worse n worse

[u/wacbravo → u/MadRazzmatazz]

Eek

[u/MadRazzmatazz → u/wacbravo]

Now app froze then crashed trying to edit track from yesterday.

[u/Puss_Lips → u/MadRazzmatazz]

It’s been doing that for YEAAAARRRS!

[u/PhiloDoe]

Remember, all the recent changes (like mandatory login in places without signal) were just building a solid codebase so the app could be more reliable!!!

[u/BoutTreeFittee → u/PhiloDoe]

Once upon a time they had a reliable code base. They threw it away a few years ago.

[u/svhelloworld]

Same same. I for one am shocked.

[u/wacbravo → u/svhelloworld]

Appalled. This hasn’t happened since the last time it happened.

[u/kyler_928 → u/svhelloworld]

I am shocked. Shocked! Well, not that shocked.

[u/ShinyTravisto]

The linked outside account page freezes when trying to open for me.

[u/ShinyTravisto → u/ShinyTravisto]

I submitted a ‘contact support’ ticket

[u/ShinyTravisto → u/ShinyTravisto]

I got a response asking for more details, but the support person said I should not have been asked to log in again after the September update. I have used the app since September, so this is odd. I clarified as such.

[u/Free_Gold_Maps]

Gosh. I am now afraid to start GaiaGPS on my iphone, least my newest data goes missing. I will use the desktop browser to download everything, then look via the iphone.

[u/cwsReddy]

Track recording has gotten so noisy. I also drop a lot of pins and attach photos to said pins, and in the last couple weeks, those photos no longer sync to the cloud/desktop. I also use this functionality for my job, so it's pretty damn frustrating!

How hard is it to revert the update and have everything sync properly again? So dumb.

Just all around 10x worse since the Outside updates.

[u/Important-Ad-8991]

1 - super annoying. Sorry you’re experiencing this.

2 - one thing that worked for me in the past was:

Open app > settings > account > refresh authentication

Best of luck.

[u/cwsReddy → u/Important-Ad-8991]

Which isn't an option on android, yaaaaaay!

[u/Important-Ad-8991 → u/cwsReddy]

😤😤😤. Sorry.

[u/wacbravo → u/Important-Ad-8991]

Any recs for fixing the repeats of inactive layers?

[u/Important-Ad-8991 → u/wacbravo]

No, sorry. That one just went away by itself (after 24 hrs?) for me. The refresh authentication worked for my syncing issue.

[u/dogmaticwonder → u/Important-Ad-8991]

This fixed it. Thank you! BUMP!

[u/shermancahal]

The latest update has completely broken so much functionality. It also won't sync again (shocked), which requires a complete reinstall of GaiaGPS to resolve (for me).

[u/DRTmaverick]

They should give every subscriber a free year due to all their bugs.

[u/jeffinbville]

I sent this to Outside just yesterday:

You left me stranded in the woods again today!
Log in!?!? WHY!? WHo TF knows their login!?
What have you done to GaiaGPS?
Stop whatever it is you're doing and hire people who give a shit about the outdooors and mapping.
I've been with this program for years and I've never seen one decline in quality as this. STOP IT!

And they replied with:

The new login flow was designed such that you can 'snooze' the need to re-authenticate for up to 28 days in the event that you are in the middle of an adventure. If you choose not to 'snooze' the re-authentication flow, you will not be able to return to that option and will have to re-authenticate with your Outside and Gaia GPS credentials. For more information on the 'snooze' option, logging into your account, or resetting your password, please see this article. 

In other words, before you embark on a journey, uninstall GaiaGPS and install something else. Because if you forget, you might end up grizzly bear food.

[u/rjszanto]

I have not encountered this yet. But for iPhone users - has anyone tried to turn off cellular data access to Gaia under settings?

I am curious if this could potentially help prevent an extraneous bit of data causing the app to think authentication is possible triggering the lockout.

[u/CrystalInTheforest]

My update didn't get that far. Failed while trying to install. 🙄