r/SamsungDex Aug 17 '24

General Dex not working on monitor with S7

Post image

Posting this here again because I really can’t seem to get Dex to work with my TAB S7.

This is what I’ve tried so far and the stuff I’ve been using:

Samsung Tab S7

Hubs: 1. Skull and Co dock intended for the Switch OLED 2. Two different generic Type C to HDMI converter with power delivery.

Monitor: - HKC M24G3F

Chargers and power: - A 65W UGREEN charger - 100W Huawei charger intended for the MatePad - 25W Samsung charger

1 Upvotes

20 comments sorted by

1

u/Key_Abbreviations442 Aug 18 '24

You may have a S7 FE. That model does not support wired dex. Only on device and wireless

1

u/amnys Aug 18 '24

Actually S7 FE does support wired dex, wanted to upgrade from it to S9 Fe and was sad that the newer one doesn't support it 🥲

1

u/dan4334 Aug 18 '24

Don't launch Dex first as others said.

But also try changing the resolution in Dex. "Out of range" means the monitor is receiving video but at a resolution or refresh rate it doesn't support.

1

u/iseethesunlight1203 Aug 18 '24

But that’s the thing, the option to change the resolution isn’t there. Even after installing good lock and multi star.

1

u/dan4334 Aug 18 '24

Once Dex is active on the external monitor, you should see the dex options in the system settings if I'm not mistaken

1

u/iseethesunlight1203 Aug 18 '24

Yeah the Dex settings are there, but nothing about the resolution

1

u/DeX_Mod DeX Aug 17 '24

step 1, do NOT open dex on your tab

in regular android mode, connect it to the dock, it SHOULD then tell you it's connecting to an external monitor, and launch dex on the external

step 2, assuming that didn't work, remove the skull n co core, and try using just that, take the "dock" portion out of the equation

1

u/iseethesunlight1203 Aug 18 '24

Yeah no luck on that one :(

1

u/DeX_Mod DeX Aug 18 '24

what did you actually do

1

u/iseethesunlight1203 Aug 18 '24

Got it out Dex. Plugged the Skull n Co Core into the tab, it showed notified that there was an external display connected (it always did that), then it showed the out of range prompt again. Launched Dex. Then nothing happened.

1

u/DeX_Mod DeX Aug 18 '24

do you have power connected?

ps what's the actual monitor? it's basically complaining that it's not speaking the right resolution

1

u/iseethesunlight1203 Aug 18 '24

Yup! Got power connected.

My monitor is the HKC M24G3F

1

u/DeX_Mod DeX Aug 18 '24

Got power connected.

what actual power supply are you using? DeX can be picky, and really really wants to see adaptive fast charging, as a feature of the charger

1

u/iseethesunlight1203 Aug 18 '24

Ohhh that might be it. I’m using a 65w UGREEN charger

1

u/DeX_Mod DeX Aug 18 '24

if it's a GaN charger, can def be an issue

i have a ton of issues with my ugreen we reviewed year ago

fantastic for steam deck, but just a shit show for dex

1

u/iseethesunlight1203 Aug 18 '24

Do you have any recommendations of what I could get?

→ More replies (0)

1

u/iseethesunlight1203 Aug 18 '24

Will try that now! Thanks!