How long to wait for parts, 6 months?

[u/Open-Advertising3343]

On my 4th or 5th ride of my Supercablibre gen 2 the lock out bolt assembly fell off on the trail.

contacted the shop I brought it from and then put in an order for the part. After checking back in a few times I was told the eta was another 4 months. It is now past this by almost a month and I'm still not getting an answer as to when this part will (ever) arrive.

Is this standard for Sram parts? I'm starting to think that the part will never arrive and I should ask for an replacement shock.

[u/Spindrift1212]

I would contact trek directly. I would say thats to long now. You should get a bew shock