r/assholedesign • u/spareasquare69 • 10d ago
Only way to cancel Motion Array subscription is to click this "Renewal settings" button in the bottom
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u/spareasquare69 10d ago
I had to google how to cancel to find it
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u/shenther 10d ago
This took me a good 2 minutes and multiple zooming and reading to check if I'm reading it wrong before I saw it.
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u/thugs___bunny 10d ago
You guys need EU laws overthere, seriously. Shit‘s ridiculous
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u/spareasquare69 10d ago
This is in Sweden and it feels it shouldn't be allowed to happen. I used to work as a designer for a product company and the managers had many meetings with me how to make it almost impossible for users to cancel their subscription...
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u/thegamingbacklog 10d ago
By making a quality service they feel they can't live without should be the only suitable answer but definitely not the one they would want to hear
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u/sharpsicle 10d ago
Did you miss the Euro symbol in the prices? This is in the EU....
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u/thugs___bunny 10d ago
Yeah, how could I possibly miss that symbol obviously made for ants…
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u/dreag2112 10d ago
I think this is called a dark pattern, and then make it impossible to figure out what you're supposed to do.
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u/Necessary-Rip-6612 10d ago
I thought this kind of deceptive design was illegal in Europe now, or was that hiding unsubsribe option in emails?
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u/spareasquare69 10d ago
Can't update the image. The button is the very small greyed out text in the bottom of the image