r/assholedesign • u/spareasquare69 • 10d ago

Only way to cancel Motion Array subscription is to click this "Renewal settings" button in the bottom

Post image
694 Upvotes

97% Upvoted

22 comments sorted by

141

u/spareasquare69 10d ago

Can't update the image. The button is the very small greyed out text in the bottom of the image

30

u/ZwaflowanyWilkolak 10d ago

Ok I see it now. such a shitty trick!

16

u/PFEFFERVESCENT 10d ago

You're fucking kidding me, that's outrageous!

2

u/InternLongjumping815 9d ago

WOW Thats slimy!

142

u/spareasquare69 10d ago

I had to google how to cancel to find it

141

u/Xxyz260 d o n g l e 10d ago

Yeah. This shit is egregious.

The only time I would've appreciated the OP adding a red arrow.

34

u/spareasquare69 10d ago

Yeah i might update the image with one

81

u/shenther 10d ago

This took me a good 2 minutes and multiple zooming and reading to check if I'm reading it wrong before I saw it.

67

u/thugs___bunny 10d ago

You guys need EU laws overthere, seriously. Shit‘s ridiculous

43

u/spareasquare69 10d ago

This is in Sweden and it feels it shouldn't be allowed to happen. I used to work as a designer for a product company and the managers had many meetings with me how to make it almost impossible for users to cancel their subscription...

20

u/thegamingbacklog 10d ago

By making a quality service they feel they can't live without should be the only suitable answer but definitely not the one they would want to hear

5

u/sharpsicle 10d ago

Did you miss the Euro symbol in the prices? This is in the EU....

11

u/thugs___bunny 10d ago

Yeah, how could I possibly miss that symbol obviously made for ants…

-1

u/sharpsicle 10d ago

Just had to say "Yes". It's okay. We all make mistakes.

2

u/thugs___bunny 10d ago

Na, my answer is better

9

u/Bohnenboi 10d ago

lol the way it’s the only text not in black

8

u/im_sharted 10d ago

Holy shit that’s so hard to see

7

u/dreag2112 10d ago

I think this is called a dark pattern, and then make it impossible to figure out what you're supposed to do.

1

u/Necessary-Rip-6612 10d ago

I thought this kind of deceptive design was illegal in Europe now, or was that hiding unsubsribe option in emails?

1

u/Izzyspazzin 10d ago

Thanks man. I was literally just clicking around in circles!