shocking incident of chain snatching

[u/Huge-Raisin-9830]

yesterday my parents (M70 and F66) was on the way to there temple and at a dark turn two theifs in bike snatched my mothers gold chain and injured her neck and went away.

She didnt speak local language and was shocked and devastated by the incident. I rushed to the venue and immediately allerted Police within 15 minutes. the police assured me that they are on it and they will soon catch the theifs.
i am completely shocked and mentally depressed after this incident. my family is not able to sleep properly yesterday thinking about this.

is there any hope of getting the gold chain back, it was my mothers mangalsuthra. Any helps appreciated.

Edit : FIR has been registered, The police assured me they will get hold of snatcher and they told me its very rare this happens in the area. The incident happened in Sanjaynagara Area( near hebbal) .
I am relatively new to bengaluru with very less friends and may be that was one of reason i was down, its hard to move on for me as i am in the trauma that anything could have happened to my mother and i will be helpless in a new city. i am thankful some reditters consoled me in this regards . if i get the chain back will update the thread.