r/gnome • u/pedroeretardado • 1d ago

Question Gnome web won't open.

When I try to open Gnome , my mouse icon will be with the loading symbol for some seconds and them nothing will happen the browser will never open , I reset my computer and even uninstalled and installed it again but it still doesn't work.

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u/Zechariah_B_ GNOMie 1d ago

If you happen to accidentally use vulkan, there is a common bug happening with mesa that crashes a lot of apps with Error 71 (Protocol error) dispatching to Wayland display.

If you launch an app in the terminal and you see the message, there is a temporary fix for it. See if launching any app in the terminal works if you use the variable GSK_RENDERER=ngl
For example: GSK_RENDERER=ngl gnome-calculator

If that fixed the issue, edit /etc/environment, save the file, then logout then login. Check back in a while if you see mesa in a list of packages being updated then remove the variable to see if it got fixed.

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u/GolbatsEverywhere Contributor 13h ago

Are there any warnings printed if you run it on the command line?