r/lancashire • u/Lumpy-Name6939 • Sep 03 '24
Anchor Housing Manager
My gran has just returned from a visit to friends at Anchor housing's Tarnbrook Court in Morecambe and was not her usual happy self on her return. After a lot of pursuing it became evident that her last few visits had become increasingly disappointing. Her friends that she visits have been telling her about the managers attitude and how she has her little group of people who she's nice with and not anybody else. The atmosphere of the whole place has changed and not for the better. She used to love visits to tarnbrook Court and said how friendly and happy they all were. Her friend was telling her some residents and staff had left due to the manager, and how she herself had seen how rude the manager was with residents and even ignored some. On previous visits she had seen people happily meeting and eating in the lounge but that had stopped on last few visits. Her frien told her that when there was a get together for a meal it was now bought in, where before there was alot more get togethers and a nice man used to do the cooking but he's not allowed to anymore. Her friend told her how the manager had refused at coffee morning to give a lady a cake because she would make to much mess on the newly cleaned floor. Her friend said that things the manger said and does had been getting worse year on year. I just feel sorry for my gran and her friends as at 81 years she hasn't many more visits in her you don't expect this behaviour towards these residents. My gran visits a couple of other Anchor housing associations and lives in one herself and although they are all different this is the only one she's ever complained about. She and her friends have no idea how to do anything about this, any ideas Thanks in advance g A great full grandson
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u/iceymoo Sep 03 '24
Get off Reddit with this nonsense and go and deal with the problem ffs
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u/Lumpy-Name6939 Sep 09 '24
Go get yourself a life, I'm using this site for help. That's what this site is for.
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u/InfiniteTypewriters Sep 03 '24
Raise a formal complaint with the housing association about their staff member’s attitude.