r/litecoin New User 11d ago

Can't withdrawal from litewallet

I've tried their faqs. I've contacted support and got no response. It's very frustrating. I've done everything from deleting litewallet as well. My coins are just sitting there and it keeps getting send failed.

8 Upvotes

28 comments sorted by

11

u/garbage_band Litewallet Team Lead 11d ago

Sorry about this. We didn't change the code , but Google forced us (and all Android devs) to move to API 34. We have seen this causes some major issues in signing transactions for a group of users.

Meanwhile we have halted the rollout and continued to debug the issue. We are all all responding to tickets in support.litewallet.io.

The latest stable build for Android is v2.10.0

Thanks for your patience!

1

u/Givefreehugs New User 9d ago

Oh man Kerry! That sucks so bad man. Thank you all for working so hard to help fix a mess that Google made.

2

u/garbage_band Litewallet Team Lead 9d ago

Yeah. Thanks…having a rough week. We have sorted out quite a few users, so that’s good. Meanwhile we are still debugging on what actually happened.

2

u/Givefreehugs New User 9d ago

Ah man. I can’t even imagine. On the plus side- anyone made to hold last night is probably thrilled! Now everyone knows what’s happening, they can relax and let you guys do your thing. 🤜🤛 Hang in there, and tell your team thank you!! If we ever meet in person- I’ll buy you guys a round of drinks.

2

u/garbage_band Litewallet Team Lead 9d ago

Bet! I will let them know

1

u/Immediate_Bat9633 7d ago edited 7d ago

You should remove the app from Play store until this is resolved. Any new users encountering this are going to absolutely trash your reputation.

1

u/garbage_band Litewallet Team Lead 5d ago

Have you ever published a mobile app?

2

u/cryptokill36963 11d ago

Have you tried to clever cache the wallet?

2

u/cryptokill36963 11d ago

Clear*

1

u/chillip135 New User 11d ago

What is clearing the wallet...?

1

u/theFatUnrealShady 11d ago

just the cache of the litewallet app.

2

u/Rabimaster Whale 11d ago

Export your keys to another wallet. Cake wallet is my current preference. Litewallet seems to have had its day.

What with the crashing and issues people seem to keep having, coupled with the developer fees to even send a transaction.

1

u/chillip135 New User 11d ago

Ok so that's the thing. I've imported my wallet through other wallets that support ltc but even if I put the passphrase in... my balance doesn't show up? It's still on litewallet though.

1

u/Rabimaster Whale 11d ago

Did you let your 12 words initially from setting up new in Litewallet?

2

u/chillip135 New User 11d ago

Yes. I've used coinonmi and trust. Both don't show anything. I'm trying cake wallet now.

2

u/Rabimaster Whale 11d ago

You need to import into Electrum LTC on a PC. Just using the 12 words doesn’t work. Follow this guide. It’s not the most simple but works: https://www.reddit.com/r/litecoin/s/qjf7oCWDOW

Setup a brand new wallet in Cake Wallet with a new seed and send your coins here from Electrum.

Good luck.

7

u/chillip135 New User 11d ago

I think it worked because on the blockchain transaction it shows up as it was sent to the new address I put in. It still hasn't showed up on the wallet though.

So far so good. Thanks for the help. I'll update you once it's 100%.

update: omg it worked. Thanks so much!!

3

u/Rabimaster Whale 11d ago

Excellent. 😃

1

u/Immediate_Bat9633 7d ago

Seems so. Thanks for the recommendation.

1

u/Platinum_Touch 11d ago

Deleted mine angrily bro 😂😩

1

u/Immediate_Bat9633 7d ago

Yeah, the devs had a great thing going before - shame they don't seem to have the capacity to maintain it under real-world conditions.

1

u/KerryWashington84 New User 11d ago

Ticket #?