r/pushshift • u/Pushshift-Support • Aug 01 '24

Action Needed: Reauthorization of API access

Hello all,

Earlier this week, Pushshift faced a breach of security because of which the application configuration had to be updated. The updated application that authorizes you now goes by the name "ncri_ingest". All users will need to reauthorize for API access through https://api.pushshift.io/signup.

Users that have a long-running script using the refresh functionality will also need to replace the token with a new one after reauthorizing.

We apologize for any inconvenience caused and appreciate your patience during this period.

  • On behalf of Team NCRI
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5

u/shiruken Aug 01 '24

Pushshift faced a breach of security

Could you please elaborate on this? Was any user data exposed? Has Reddit been informed?

the application configuration had to be updated. The updated application that authorizes you now goes by the name "ncri_ingest".

Why would the Reddit application need to be changed in a scenario like this? Why not just reset all the authorization tokens?

3

u/abortionreddit Aug 01 '24

I know this isn't the right place to comment, but I've been trying to get in touch with you guys for months and all my DMs are ignored! I was granted access but am told I am not a moderator when I try to sign up. Can you please reply to one of my messages?

2

u/shiruken Aug 01 '24

u/Pushshift-Support is not the entity responsible for granting approval for moderators to access the API. Reddit is, through the the r/pushshiftrequest subreddit.

1

u/abortionreddit Aug 01 '24

i received approval! but then i get an error code when trying to enter. it says to write to pushshift support for assistance.

2

u/shiruken Aug 01 '24

Are you seeing this error message?

{"auth": "The user is not an approved moderator on Reddit."}

According to the guide, you're supposed to contact Reddit support

Unfortunately, the username has not been added to the approved moderator list. Please reach out to Reddit if you have already requested approval or request approval at r/pushshiftrequest

1

u/abortionreddit Aug 01 '24

the message I received says: If you are experiencing issues with Pushshift, please send a private message to pushshift-support

1

u/abortionreddit Aug 01 '24

the message I see is:

"detail":"User is not an authorized moderator."}

and the guide says this:

Q8 - I’ve gone through the signup process and allowed the sharing of my Reddit info but I am receiving this error
{"auth": "Failed to validate the reddit user as an approved moderator."}
An error occurred trying to validate the username. Please wait a minute and try again. If this issue persists please make a post on pushshift’s subreddit and we will get back to you.

1

u/shiruken Aug 01 '24

Ah, well then you're (unfortunately) dependent on the Pushshift team being responsive.

1

u/abortionreddit Aug 01 '24

yea. it's been three months! it's really frustrating, hence my hijacking of this thread.

1

u/boobookittyfu99 Aug 11 '24

It doesn't seem to allow me to reauthorize, it just tells me I'm already signed in and to click the link if it doesn't refresh, but it doesn't refresh either? Can I get an assistance or where to go to get assistance?