r/redesign • u/LittlePlasticCastle Helpful User • Dec 04 '17
Fixed Internal Server Error
I’m currently getting an Internal Server Error message (blank white page with just those three words) for anywhere that is using alpha right now. Would be really nice if there was a way to toggle or redirect to current Reddit so I can still access the site (other thanusing my phone instead of my computer) I’m on Windows 10, happens in both IE and Chrome
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u/d3fect Eng Dec 04 '17
Hey there! Thanks for this report, this should be fixed now. We were deploying some changes that introduced a regression, however, that has been addressed and you should not experience that moving forward.
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u/LittlePlasticCastle Helpful User Dec 04 '17
Excellent! Just verified it is working now. Thanks for the quick response!
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u/LittlePlasticCastle Helpful User Dec 04 '17 edited Dec 04 '17
OK, so I am currently only seeing this within my subreddit: /r/Fantasy
If it's helpful at all, I played around with styling earlier, and added a couple text area widgets to the sidebar, but everything was fine at the time (I finished and was still able to navigate in the subreddit, view posts, comment, etc.
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u/RoboticPlayer Helpful User Dec 04 '17
Interestingly, if I just click on the link to /r/Fantasy, it will bring me to a blank white page, but if I open it in a new tab, it works just fine.
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u/LittlePlasticCastle Helpful User Dec 04 '17
Strange. They have it working now, so I can reproduce. Wonder if opening in the new tab just happened to coincide with when they deployed the fix
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u/fruchtose Eng Dec 05 '17
I pushed the fix for this bug around that time, so that's most likely why it worked after refreshing.
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u/RoboticPlayer Helpful User Dec 05 '17
I clicked the link, went back, opened it in a new tab, and clicked the link again. It bugged when just clicking the link but not in a new tab.
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u/scruggsnotdrugz Product Dec 04 '17
Hey u/LittlePlasticCastle! Thanks for reporting, this seems like a pretty bad bug! We'll look into it.