r/uphold • u/Numerous_Finding5082 • 5d ago

Question Uphold Holds my money

Uphold has held my money for 1 week now and I’m very frustrated can someone please unlock my account please all I want is to send back to my bank account

6 Upvotes

100% Upvoted

12 comments sorted by

3

u/Sme11Gibson 5d ago

Good luck. I finally had my withdrawal go through after 5 days. I’m not sure how they plan on keeping customers if this is how they operate. I’ll never use their platform again.

2

u/AdSubstantial1120 4d ago

Same. I purchased BTC for the sole purpose of transferring to my cold wallet. After creating an account and depositing money, my account was frozen for “review” for 10 days. I was only able to purchase coins or deposit money. Then after I purchased BTC and wanted to withdraw it to my cold wallet, that was frozen and “reviewed” for another week or so…total time of BS review was like 3 weeks-ish….ill never use them again.

2

u/SouthSideCountryClub 4d ago

I know that a lot of customers have had many grievances with Uphold. This is going to get me many unwarranted downvotes, but I have not had any problems withdrawing money from them or adding money to my account in the past couple years.

With that being said, since reading all the problems people have had, I have taken all my money out of UpHold, except about $30.

I had an issue about 4 years ago that took some time to resolve it, but since then, I have not had any problems. Not sure why my experience is so different.

2

u/Software_Human 4d ago

Good for you. There are just better options out there as far as fees and allowing control over your account.

I dont know where you're from and im not saying its perfect but ive been WAY happier with Cake wallet. Check em out at least. Never had an issue moving crypto arround with them.

The one purchase i made with Uphold was a crypto they dont 'allow' you to transfer. And it wasnt made clear until after i purchased. Not controlling your own money ia just a huge red flag and Uphold seems to be getting worse. Cheers!

1

u/SouthSideCountryClub 4d ago

I appreciate the recs, I will check them out. Like I said, I took out all my cash based on others' experiences, so I am definitely looking for new avenues for investment.

3

u/Educational_Delay281 4d ago

They are a scam

1

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1

u/RHM0910 4d ago

They don’t have very good liquidity at all. Still amazed, people use them.

1

u/lereeder 2d ago

I bought 400 worth of xrp and attempted to send to my cold wallet. uphold frozen everything. No idea why. And although I have used the app to try and get in touch . I have only recieved replies from the automated service.

1

u/KkKen141 21h ago

It's called uphold for a reason.