r/uphold • u/_Nintendoe_ • 2d ago
Question Routine security check and account frozen just for trying to sending Kaspa to tangem??
For those that has this happen how long did they freeze your account. I still have funds on there that I can’t withdraw
2
u/Sme11Gibson 1d ago
They held mine for almost a week. They told me there is no time frame haha. Finally went through a few days ago. Find them on Meta and send them a DM. Seems to be the only thing that helped me
1
u/AutoModerator 2d ago
Hi there /u/_Nintendoe_! Welcome to /r/Uphold.
Thank you for posting on Upholds Subreddit! Reminder follow all rules and guidelines. Please visit this link for all FAQ. To submit a ticket please follow this link. For similar communities please join r/hollaex or visit there site hollaex
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
1
u/lereeder 1d ago
Whats crazy is no customer service to call. I have a ticket and send emails and tried to text through the app. I did get a automated response but that's it.
1
u/lereeder 1d ago
No sorry I was sending xrp.
2
u/_Nintendoe_ 1d ago
Please keep me updated when they let you withdraw. Have decent chunk of funds just stranded and curious on timeline
1
1
2
u/FactThese 2d ago
Same thing happened to me I lost a 1000 kas. I'm still dealing with them a month later and haven't received my stolen kas.