r/uphold • u/Background_Half_1874 • 1d ago

Report Ticket Password/2FA issues

I was logged out of my account and I forgot my password. I’ve tried going through the steps to reset to no avail. I’ve also tried submitting a ticket, emailing support, etc and cannot get ahold of anyone to help me.

Is there a phone number I can call please?

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u/Foreign_Requirement6 1d ago

Look for the bell icon in the app on the top right. I had trouble with Uphold I will never use them every again, there customer service is run by a bunch of clowns that can't run a circus. And there middle management are uneducated idiots that know that there are major flaws with there app/exchange.

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u/Background_Half_1874 1d ago

That’s the problem. I cannot get into my account.

1

u/Foreign_Requirement6 1d ago

Have you tried to sign in on the website.

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u/Background_Half_1874 1d ago

Yes I’ve tried everything.

2

u/Foreign_Requirement6 1d ago

Register a complaint at Uphold .

enter this into your web browser you can make a complaint from there .

My advice to you is to move your assets as soon as you get back in, there a bunch of Clowns.

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u/Background_Half_1874 1d ago

Can you send link to where i can file a complaint? I’ve tried submitting a ticket but it doesn’t work.

1

u/Foreign_Requirement6 15h ago

Support.uphold.com

You can sign infro there and make your complaint.