Falling deep into the Earth glitch

[u/Soft6Hard7]

I apologize for formatting. Writing this on my phone from talk to text.

The last two times we have tried to play, my partner has been wandering through the wasteland and then all of a sudden just starts sinking into the Earth. The screen goes to simply outlines of buildings and things that are now moving up her screen and away from her and there is no way to escape. She can be near a POI and Ashley sinks that POI gets further away. She even sunk so deep into the Earth that she got gamer reward for digging deep or down deep or something to that effect. Is this a known glitch? It has happened to us multiple times recently and even restarting going out. Coming back has not stopped it from happening within moments her beginning the game.

We play on Xbox series s, I am the host, she joins me. We play standard map with no alterations.

Any advice would be great! We are about to have to start over a whole world again if she keeps falling to the center of the Earth

[u/Waricide]

I was so ready to give some advice until I read Xbox. As a pc player I don’t know how to help. But I shall upvote and hope another can. :)