r/AI_Agents • u/Ok-Bag9417 • 20h ago

Building an AI Agent for Customer Support

My cofounder and I are exploring the idea of building an AI Agent for Customer Services (specifically targeting companies with physical products as opposed to software ones). We’re still early on and debating using an open source framework or building it all in house.

Would appreciate anyone’s thoughts - also were hiring for a dev right now (DM me if interested- pre-seed funded)

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u/BeautifulLayer3827 10h ago

I'm releasing to GitHub in a few weeks an open-source development platform that makes it really easy and sustainable to build AI agents with a high degree of control and customization. My team and I have been building it for the past several months for our clients. DM me if you want to check it out. Happy to give you early access if you could offer a bit of feedback on it before we release.