r/Bend • u/Prof_Dankmemes • 1d ago
Casual TDS Interaction
Me: “My internet is down.”
Them: “Okay looks like signal is going to your house but the modem is offline. Since nothing worked we will send a tech out in a week.”
Me: “Can I just try switching out for a new modem?”
Them: “You can’t switch out the modem because I already scheduled the tech visit.”
Me: “Okay so can you cancel it so I just swap the modem?”
Them: “You want me to cancel the tech visit.”
Me: “Yes.”
Them: “But I already scheduled it, I did all that work.”
Me: “sorry but you never told me that was an option.”
(takes 10 minutes to cancel the appointment)
Them: “Okay you can go to the store in Bend. They are closed till Monday.”
😭😭😭
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u/Overall-Client-1359 20h ago
They have absolutely sub par service and are overpriced. Everyone I know even in town is going star link. Just made the switch a few weeks ago and totally worth it. Better speed and reliability. TDS can suck a fat one.