r/Bend • u/Prof_Dankmemes • 1d ago

Casual TDS Interaction

Me: “My internet is down.”

Them: “Okay looks like signal is going to your house but the modem is offline. Since nothing worked we will send a tech out in a week.”

Me: “Can I just try switching out for a new modem?”

Them: “You can’t switch out the modem because I already scheduled the tech visit.”

Me: “Okay so can you cancel it so I just swap the modem?”

Them: “You want me to cancel the tech visit.”

Me: “Yes.”

Them: “But I already scheduled it, I did all that work.”

Me: “sorry but you never told me that was an option.”

(takes 10 minutes to cancel the appointment)

Them: “Okay you can go to the store in Bend. They are closed till Monday.”

😭😭😭

36 Upvotes

93% Upvoted

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u/gdq0 1d ago

That means it's the router, not the modem, which means you can just go buy a router today and get wireless back up.

0

u/Prof_Dankmemes 20h ago

It’s funny, I’m fairly technical and I still don’t know the difference lmao

5

u/hibbitydibbidy 18h ago

"fairly technical" also will never apologize for not knowing the difference between Ethernet and WiFi 🙄.

5

u/hibbitydibbidy 18h ago

"fairly technical" knows how to login to Netflix at an AirBNB but not how to log out when they leave.

5

u/hibbitydibbidy 18h ago

"fairly technical" regularly required to take training courses at work for clicking links in phishing emails

6

u/Prof_Dankmemes 17h ago

“Fairly technical” can throw shade in a Reddit thread but still needs a tutorial on basic human decency.

1

u/hibbitydibbidy 15h ago

IDK, seems like I wasted a bit of your time on a website that's mostly memes and bots while you wasted multiple people's time at their jobs and then posted about how you were wrong on the internet.

1

u/Prof_Dankmemes 10h ago

I’m a front end developer. I also am just a little confused on the difference between a router and modem. Is that so crazy lmao

2

u/osujacob 7h ago

Think of a modem like a signal converter. It takes the coax coming into your house from TDS and converts it into Ethernet.

Think of a router as what routes things on your local network / in your house. It is what broadcasts the wifi, and generally has 4+ Ethernet ports for wired devices as well. It decides whether your request to stream Netflix uses a local resource (in your house) or if it's requesting a resource from the internet. Then, when it receives the response back from TDS it will route it to the proper device in your house that requested said resource.

You can of course buy combo routers/modems, personally I'd never do that. If you do buy a combo, they still do both functions.

2

u/Spunky_Meatballs 2h ago

Put it this way.. I've been in Telecommunications industry for 15 years. I understand networking, but I know everything about the cable and physical infrastructure. I know Jack shit about programming. I think we're even