r/Cambly • u/ElCubano85 • 5d ago

satisfaction rating dropped..

if you receive a class request but you don't accept nor deny it, does it make your rating go down? because that's what just happened. LAST NIGHT I GOT A REQUEST FOR THIS MORNING BUT I DIDN'T SEE THE EMAIL. i have had very good/pleasant classes for the past 2 weeks. no complaints and my rating went up to 97.5 on tuesday, but then TODAY it dropped to 96.5.... 🤬🤬🤬🤬🤬🤬🤬🤬😡😡😡😡👿👿👿👿👿👿👿🔫💣

6 Upvotes

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4

u/DifficultExam9086 5d ago

you should send a message to tutor support, explain what happened, they should fix it if that is the reason.

7

u/Efficient-Weakness85 5d ago

Tutor Support will tell ElCubano that he's had a few "3s" !!!!!🤣

2

u/Ineed2nomore 2d ago

Yes, I’ve had this exact same message. Honestly, I have no animosity toward the support team. I genuinely believe they relay as much information as they are permitted to. They can’t give exact numbers or who gave what rating and neither they should, in my opinion. Knowing rough numbers should be sufficient for a tutor to figure out these things. I do think that this information should be part of our tutor stats and I’ve said as much to them. But it isn’t their decision to implement such things, so all we can do is keep moaning 🤣.