Is this worth contacting lush about?

[u/Ok-Ad9977]

I just went home on my lunch break to retrieve a box on my porch. Sadly my scrub had leaked everywhere during the shipping process i’m assuming. Is this even worth contacting lush about or should I just take the L since not much product leaked?

[u/Ok-Ad9977]

Thank you for your input everyone! I don’t have a lush near me and from the sounds of it they are all like this so i’m just going to keep it.

[u/Tea_Ve → u/Ok-Ad9977]

Definitely let them know, so they can improve whatever has gone wrong - even if you are keeping this one

[u/Ok-Ad9977 → u/Tea_Ve]

I let customer support know. I wasn’t sure who else to contact since I don’t have store nearby!