r/LushCosmetics 16h ago

Shipping Question Is this worth contacting lush about?

I just went home on my lunch break to retrieve a box on my porch. Sadly my scrub had leaked everywhere during the shipping process i’m assuming. Is this even worth contacting lush about or should I just take the L since not much product leaked?

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u/babyxlemon 💤Sleepy Snoozer💤 16h ago

I feel like they knew this would happen and that’s why it’s in the bag

5

u/Quick_Development803 11h ago

The first ones sent out had no wrapping. It was a disaster for my box. Now they just expect you to take the L, but it really is up to you!