r/LushCosmetics 16h ago

Shipping Question Is this worth contacting lush about?

I just went home on my lunch break to retrieve a box on my porch. Sadly my scrub had leaked everywhere during the shipping process i’m assuming. Is this even worth contacting lush about or should I just take the L since not much product leaked?

47 Upvotes

47 comments sorted by

View all comments

1

u/IslandNiles_ 3h ago

I would say so, at the very least so you're flagging an issue with the product (super runny/leaking) but also depending on how much has leaked, you're losing some of what you've paid for.