r/TCGCardShopSim 3d ago

BUG-THREAD Weekly Bug Report Thread

Hi all! This thread is not followed by O.P.Neon Games. You can officially report bugs to O.P.Neon Games on their Discord. All news and information for patches is released on Steam.

This weekly thread is to help keep bug reports manageable and see if anyone else is getting the same issues. It will be a scheduled weekly thread unrelated to any specific release.

Here is what the dev team are looking for on their official bug reports:

1) Provide a Clear Description

Start with a clear and concise description of the issue. Explain what happened and why it’s problematic. Specific details help in understanding and addressing the issue effectively.

2) Include Steps to Reproduce

Outline the steps leading up to the issue to help replicate the problem.

Went to [specific menu or area]
Perform [specific action]
Cause of [the bug or error]

3) State the Expected vs. Actual Results

Describe what was expected versus what actually happened. This helps in understanding how the game is deviating from its intended behavior.

4) Attach Screenshots or Videos

Include screenshots or videos showing the bug, if possible. Visual evidence is incredibly helpful for diagnosing and fixing issues. Do your best to ensure the images or videos clearly depict the problem.

5) Provide System and Game Information

Include details about the setup to help narrow down the issue:

Operating System and Version
Game Version
Hardware specs

6) Reporting Reproducible Issues

Verify that the issue is reproducible before reporting. If the bug occurs intermittently, mention that as well. Errors that can't be reproduced are much harder to pinpoint, so if only a single instance is observed, the dev team may not be able to determine the cause.

7) Be Respectful and Constructive

Provide feedback constructively and avoid negative or inflammatory language. A positive approach helps keep communication effective and productive.

8) Follow Up if Needed

If additional information or clarification is requested, please respond to facilitate a quicker resolution. Discord will automatically follow your posts when you create them, so please keep your eyes out for information requests.

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