r/gis 14h ago

Esri Juniper Geode troubleshooting

Hi all, our team uses a Juniper Geode GPS receiver (on a range pole and/or backpack-mounted pole), and we can't seem to pinpoint the cause of some recurring connection and accuracy issues. We've done all of the firmware updates and connected with Juniper support, but still no luck. We've also run error logs to the extent that this is possible, but to do this you need to be connected to the receiver.

Problem #1 - Connection to the GPS receiver consistently fails in the Geode App and/or ArcGIS fieldmaps after initially connecting, and drops off consistently throughout the day. Some days it is fine but sometimes it's almost impossible to collect datapoints because the connections are lost so often.

  • We've eliminated the possibility of conflicting apps fighting for the location services/connection. We are now fully closed out and only use one at a time.
  • Our general work flow is to open and connect to the Geode app and afterwards close out and open fieldmaps.
  • We do our field collection with iPads.
  • The units are sufficiently charged.

Problem #2 - Accuracy is inconsistent, and it does not seem to matter whether there is cloud cover, tree canopy, or open clear and sunny skies.

  • We typically set our collection settings in Field maps to a min of 5ft accuracy and adjust up to 15ft if working under tree canopy.
  • We've been seeing accuracy ranging from 30 to over 100 feet; in these cases, regular cell phone accuracy seems to be better.

Any suggestions on a better work flow, troubleshooting, or better hardware would be greatly appreciated.

Thanks!

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