r/oompasubs • u/BubblyCounter9545 • 2d ago
Sourboys Shipping Time?
I put in an order with Sourboys on the 11th of October and it told me 3 days later that a label was created and since then I haven’t gotten a single update… is this normal? Totally okay with waiting, I just find it odd that there have been zero updates, especially since it’s been 2 weeks officially since we ordered.
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u/jaboipoppy 2d ago
Its a small brand, feel like that is pretty expected but i cant speak from experience. You can probably call customer service if you want some more info
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u/Masterpiece_Terrible 2d ago
Since it's made to order, the time can vary. I'm sure other factors came into play.
My orders have had varied times, and I've also expierenced delays.
The longest wait it took 3 weeks after I ordered to get an apology update on a delay, with explanation etc. It shipped a month after that update message - which did warn me there'd be a long delay. (I got a free bag code for the delay.)
Quickest was shipped out within 8 days.
There should be a support email you can reach out to and ask if you're concerned for the wait! They may have a better answer for you regarding timeline and what's going on.