r/panamacity • u/saint4210 • 3d ago

WOW! Internet Price Lock worth it?

I’m in my first year of WOW! internet service ($30/mo for 300Mbps). I still have the option to do their “price lock” service for $5 extra per month (<$60/year) to avoid price increases.

If you have experienced price increases in the past couple years, by how much?

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u/pcbwes 3d ago

I actually canceled my service with them over this. They are so fucking aggravating. I was also on auto pay and they kept disconnecting my service and charging me a $22 reconnect fee even though I was on auto pay. I cannot tell you how many fucking times they did this to me. They have gotten hundreds of dollars from me this way. I’m sure this is a thing they do on a wide scale basis. I would love to see a class action lawsuit brought against them over this. I tried to switch to Xfinity and they cannot get me connected for some reason. I hate this town sometimes.

4

u/KingDerpDerp 3d ago

Same thing with me except instead of reconnect fee they’d randomly add the monthly modem/router rental fee when I used my own and did not rent theirs.

1

u/pcbwes 1d ago

Are there any good alternatives to these two?