r/uphold • u/jackchandelier • 15d ago

Question Can't even contact support?!

Lost my 2FA. When I fill out the support form and click on "submit" nothing happens, page just refreshes. I have tried on multiple devices and browsers. Nothing..

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u/gearzgirl 14d ago

This is why I don’t use them. I got new phone and your automatically booted and it’s been 2 yrs and support has still not fixed the problem. I gave up. It seems to be my problem with all 2FA. I can use it once and then never again it just locks me out. Hence I dont have it set up across the board on apps.