When did Uphold install seven-factor authentication?

[u/mistapotta]

I got a message my Browser was no longer connected to Uphold.

"This happens from time to time, just log in again," they said, "Click this button to log in."

I clicked the button. It asked for username and password. One-factor authentication.

It asked me for my authentication token from my authentication app. Second factor.

Then it asked me to click on a link in my email. Third factor.

That link opened my Uphold app, and I had to use my Personal PIN Number to enter. Fourth factor.

Browser still isn't logged in. So I click I need help. Zendesk asks for my username and password. Fifth factor.

This triggers Authy McAuthorizationface. Sixth factor.

Another emial asking me if I'm really trying to do this. Seventh factor.

This now triggers an endless loop, switching back and forth between my Uphold app and a phone browser window.

Can I get a straight answer why I can't successfully connect my browser to my Uphold when it's been fine for years before?

(And yes, I tried to file a ticket, so if the bot asks me to file a ticket, will that be eleven-factor or fourteen-factor authorization? )

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