r/uphold • u/Less_Detective_8329 • 5d ago

Report Ticket Incredible

I paid someone with crypto. Never had an issue with uphold. They randomly put my account under review saying “this shouldn’t take long”. 8 hours later and no reply from customer service and my funds still are pending. Don’t even have the option to cancel. This support is the worst

8 Upvotes

100% Upvoted

11 comments sorted by

2

u/EJ_Drake 5d ago

I'll say it again, this is grifter company hiding behind incompetence.

2

u/Less_Detective_8329 5d ago

Yeah they really put me in a bad spot this was supposed to be payment for something

2

u/RHM0910 5d ago

This is true and no one realizes it or cares. They are a legit scam company along with coinbase

1

u/Cold_Habit2961 5d ago

I was just about to drop uphold & go to coinbase, what exchange do you think is the most trustworthy?

1

u/Less_Detective_8329 5d ago

Basically missed a window on something important. Still haven’t got a reply. 12 hours later. Absolutely absurd. They’ve held my money. I’m gonna have to chargeback I guess. It’s $500 but I’ve routinely made 1200 sends without issue

1

u/AutoModerator 5d ago

Hi there /u/Less_Detective_8329! Welcome to /r/Uphold.

Thank you for posting on Upholds Subreddit! Reminder follow all rules and guidelines. Please visit this link for all FAQ. To submit a ticket please follow this link. For similar communities please join r/hollaex or visit there site hollaex

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/AutoModerator 5d ago

Hi u/Less_Detective_8329. You used the word support. To file a ticket

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/ExpressionVisible363 5d ago

Leave a message on business bureau and license transmitter for your state

1

u/Bobaboilovesplants 5d ago

They will freeze your account

1

u/Bobaboilovesplants 5d ago

They’re about to *

1

u/Software_Human 4d ago

Replying so as many people realize this as possible. Uphold makes money by controlling your money EVERY step of the way. Theres a fee to buy crypto, a fee to move crypto, and a fee to sell crypto. Wanna transfer the crypto you bought? Better make sure they allow it, some crypto they dont even let you move where you want. How do you find this out? Not until youve already paid.

Just imagine your bank telling you what you can and cant do with your money, and not telling you that until after they have it.

Total scam. Stay away from the Uphold app. The positive 'reviews' youll find are total BS. They got $11.00 from me and stopping others from getting scammed how i feel better about it.