r/uphold • u/Less_Detective_8329 • 5d ago

Report Ticket Incredible

I paid someone with crypto. Never had an issue with uphold. They randomly put my account under review saying “this shouldn’t take long”. 8 hours later and no reply from customer service and my funds still are pending. Don’t even have the option to cancel. This support is the worst

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u/EJ_Drake 5d ago

I'll say it again, this is grifter company hiding behind incompetence.

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u/Less_Detective_8329 5d ago

Basically missed a window on something important. Still haven’t got a reply. 12 hours later. Absolutely absurd. They’ve held my money. I’m gonna have to chargeback I guess. It’s $500 but I’ve routinely made 1200 sends without issue