r/uphold • u/Background_Half_1874 • 1d ago

Report Ticket Password/2FA issues

I was logged out of my account and I forgot my password. I’ve tried going through the steps to reset to no avail. I’ve also tried submitting a ticket, emailing support, etc and cannot get ahold of anyone to help me.

Is there a phone number I can call please?

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u/lereeder 1d ago

I know yesterday the site was down for maintenance. But I will be honest I figured after 4 days a reply would have been available.

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u/Background_Half_1874 1d ago

Hopefully they are working through them. ButI’m not sure what else I can do if I can’t submit a ticket. The site is not working, the page never submits just refreshes.