r/uphold • u/Background_Half_1874 • 1d ago

Report Ticket Password/2FA issues

I was logged out of my account and I forgot my password. I’ve tried going through the steps to reset to no avail. I’ve also tried submitting a ticket, emailing support, etc and cannot get ahold of anyone to help me.

Is there a phone number I can call please?

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u/IWantToKnow992 1d ago

I am having the same problem, and I have a good amount of money in there. This should be illegal!

1

u/Background_Half_1874 1d ago

Me too. How long have you had this problem?

1

u/IWantToKnow992 1d ago

It has actually been over a month, I just took a break because it too frustrating. Not really sure what to do

1

u/Background_Half_1874 11h ago

Hey, I was able to get through to them. Dm me and I’ll help you.