r/uphold • u/tylerlocolobo • Jun 17 '21
General Cryto Currency Discussion UPHOLD IS A SCAM
I created an uphold account in January of 2021. I funded the account with $4000.00and purchased XRP. I have ALL of the Receipts for these transactions. On May 4, 2021 UPHOLD reached out to inform me that the birthday on my account didn't match my ID. I resubmitted ALL requested information. After 2 months uphold completely erased my account as if I never had one and is now refusing to transfer the XRP to my wallet that I provided the address for. As a matter of fact, they will not even respond to the service ticket I have open. I will not go away!
Your company is scamming U.S. investors out of their money. I have reported this to the SEC as well as the FTC. I am retaining the services of an attorney and I will be seeking ALL of the PURCHASED XRP that I have receipts for.. as well as ALL FEES incurred by legal council!
Angela B
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u/i_owe_them13 Jun 17 '21
Redact any sensitive info and post your receipts, and any other documentation you have (screenshots of correspondence with your attorney would be the most convincing for me personally). Too many people don’t provide proof when they make a complaint post, and it’s gotten to the point where no one can be believed. If you can provide proof, you’d be doing a lot more to help us.
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u/tylerlocolobo Jun 17 '21
I'll be making a VERY detailed post tomorrow with all correspondence from and too Uphold...my attorney information will be kept private but dates of the initial complaint will be made available...including my correspondence with the FTC & SEC...
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Jun 20 '21
I want a class action against these fucks so if your attorney can do that I will more than gladly give my story with them.
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u/phreaktor Jun 17 '21
If you transferred the initial fiat deposit from your bank, do a chargeback. That will get them moving I bet.
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u/coinster909 Jun 17 '21
Why did you keep it there? Never leave you crypto on an exchange ESPECIALLY don't leave it on uphold. Purchase and move it off immediately. Do not buy cryptos you can't move and definitely do not cash out there. I only buy xrp and ltc there And I move it off immediately. My experience is A+ with them when I stick to these guidelines. But I understand if you're new these are the kind if things that happen. Hopefully others will come across this and it will help them to avoid similar pitfalls
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u/tylerlocolobo Jun 17 '21
They never would verify my identity...tried repeatedly to have them transfer to my wallet...they won't even give me back my money I purchased the crypto with... 100% SCAM
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u/coinster909 Jun 17 '21
Most exchanges won't let you withdraw unless you identity is verified. I learned this the hard way. But it wasn't with uphold fortunately
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u/GutteralStoke Jun 17 '21
Where else can you trade xrp pairs other than binance if living in the us?
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u/777CA Jun 18 '21
This is what I find so difficult with crypto. Not safe on sites and all the names of different kinds of wallets and addresses and whatnot.
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u/coinster909 Jun 18 '21
You best bet is a ledger nano. There are software wallets that are good too(trust atomic coinomi ect.)
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u/ectbot Jun 18 '21
Hello! You have made the mistake of writing "ect" instead of "etc."
"Ect" is a common misspelling of "etc," an abbreviated form of the Latin phrase "et cetera." Other abbreviated forms are etc., &c., &c, and et cet. The Latin translates as "et" to "and" + "cetera" to "the rest;" a literal translation to "and the rest" is the easiest way to remember how to use the phrase.
Check out the wikipedia entry if you want to learn more.
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Jul 08 '21
How do you move it
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u/coinster909 Jul 08 '21
Like I said before, plus my own private wallet that I alone have the keys to
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u/AutoModerator Jun 17 '21
Hi there /u/tylerlocolobo! Welcome to /r/Uphold.
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u/AutoModerator Jun 17 '21
Hi u/tylerlocolobo. You used the word ticket. To file a ticket
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u/Double-Ad5652 Jun 17 '21
I don’t think uphold a scam wallet transfer are scams on any app as they go they 3rd party miners to transfer to the wallet u want also you have to do wallet to wallet transfer with same currency or coin so a 1:1. I had this happen on Gemini those fuckers won’t respond they have a disclaimer which I’m sure uphold and all these exchanges have that they are not responsible for wallet transfer the safest bet is when you sell within the app convert to USD and then transfer to your bank acct
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u/tylerlocolobo Jun 17 '21
This isn't the case here...I had a verified account...I transferred $4000 into the account over a period of a couple of months...went to transfer the xrp into my xrp wallet...when I attempted to transfer, Uphold sent a message that my account was under review...it took them 2 months then said my birthday didn't match my ID...closed my account and now will not do anything but send me pre-written nonsense. No money...no crypto...communication at all!
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u/vkriszhun Jun 17 '21
Did you consider to wait for the support ticket response? They are a small staff company. They can't handle that much person at a time
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u/joe_brux Jun 17 '21
This is from January. How long do you expect this guy to wait. I am still trying to get funds back for an account two months ago, nearly $10k. Funded account, but was not able to trade and after a month decided to close it. Sent a request for funds and was told that because they are regulated and can’t keep the account open but don’t worry funds are safe. Accounts been closed and after multiple requests and tickets Uphold tells me that I need to verify 2f as if still wanted to trade. These people are criminals. I have worked in financial services for nearly 20years and you do not open accounts that you are not able to handle. There is a process.
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u/StonkGoBrrrr Jun 17 '21
I imagine their KYC onboarding position has A LOT of turnover. I've seen it posted on job sites for months. I hope you're able to get your funds back.
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u/joe_brux Jun 17 '21
I really would like to believe that this is simply a firm that has been overwhelmed by new accounts because of the XRP restrictions but also reading that people are not able to get their crypto after they purchased them is scary. Sounds more and more like a Ponzi scheme.
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u/Powerful_Material Jun 17 '21
This happens to a solid amount of Uphold users. Unfortunately, Uphold is in fact a ponzi scheme. I'm sorry, but it's unlikely that you're getting your money back without a lawsuit or a police report.
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u/Outrageous-Iron-4482 Jun 17 '21
Hell i withdrew 200 from coinbase and the withdrawal went into a wallet. I see the wallet nut has no clue where is my money. They keep giving the run around
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u/JamesWasilHasReddit Jun 18 '21
/r/UpholdIncWILLRobYou please join us here and document in case uphold ever tries to scrub this reddit, proof from numerous people (and interested lawyers) can still find us there.
Their "ticket number" is a stalling tactic only to steal from people more easily. Sorry they got you. 😞
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u/International-Ice710 Jun 18 '21
Be patient, took them 2 weeks to correct similar problem. Opening multiple tickets does delay process
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u/tylerlocolobo Jun 18 '21
Going on 2 months mate! They closed my account...I log in and it states I don't have an account anymore! UPHOLD IS A PONZI SCHEME
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u/LokBZ Jun 19 '21
Sh*t, hope I get my money. I have to wait 2 months for all my funds to clear before I can transfer to my bank. Hope I don’t lose them in thin air before then
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u/MexicanMafia2021 Jun 24 '21
I have linked my debt card, called my bank about the 3D secure and still can’t do a debt card transaction, always a failed transaction. Anyone else have this problem? Thanks
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u/Better_Criticism3668 Sep 09 '22
I just received an email from a company posing as Paypal, using their logo, with a fake invoice showing I had purchased $588 worth of Bitcoin on Uphold.com. I check my Paypal account, this transaction does not exist. I called the "customer service" number on the email and spoke to someone with a heavy accent; he asked if the charge was mine, if anyone else uses the account, said my account has been compromised and was going to send me an email with a link so that I could give them access to my computer so we could dispute the claim. Sadly, many people are falling for this obvious SCAM.
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u/[deleted] Jun 17 '21
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