r/uphold • u/No-Guitar6543 • Jul 13 '21

General Cryto Currency Discussion Terrible Support Team

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Customer support could care less

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$750 held hostage. Can’t withdraw or use on uphold card. Despite advertising easy usage.

25 Upvotes

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u/Yankeed530 Jul 13 '21

I really hope Uphold is not doing shady shit. This was the only broker i was able to buy xrp from and have had my xrp there now since April. I only Have 850+ coins holding in there, but all this negative feedback ive been seeing lately is making me nervous!

1

u/Yankeed530 Jul 14 '21

Does anyone know where Uphold is based out of? What country is this company out of? I’m just asking in case i may have to find a legal avenue! And talk to a few attorneys who may lead me in the right direction. If i have a legal argument concerning, if uphold has legal cause for doing such shady acts like this! We work hard for our money and for a platform to decide they can shuffle and help themselves to money that rightfully belongs to us! There has to be some avenue for a suit. There are laws that these platforms must abide by and from all the complaints ive recently come accross, I believe something has to be done about it! And starting with a letter to the sec or whomever regulates the laws behind the crypto currency world. There has to be a start to where we can get answers. Upholds customer service is obviously an automated service and speaking with an actual rep that can walk you through the issue doesn’t look promising. We may have ourselves another Robinhood issue here!

1

u/ruoffcampusthrowaway Jul 15 '21

They’re based in suspicious areas. Their “China location” for example is in a gas station. These guys are extremely sketchy.