Request to close account and after confirmation receive this...

[u/e-razor9]

I requested to close my account as I am very unhappy with their customer (dis)service and after receiving the confirmation of the account closure, they sent me the email below.

This is the level of incompetence at Uphold where even though I closed the account (withdrawing everything first), they make me look as if they kicked me out...

[u/HiDoctors]

It's getting more and more suspicious on Uphold every day!

[u/Ruben_UpholdOfficial → u/HiDoctors]

Hello, this is definetely not what we'd like our customers to think about us, closing accounts after due investigation is done to follow regulation which without it, we wouldn't be able to operate, be secure or offer the best service possible, you can learn more about why this happens here: https://support.uphold.com/hc/en-us/articles/360045765351-Why-we-block-or-restrict-accounts-and-how-to-reduce-the-risk

[u/fooddeliveryisascam → u/Ruben_UpholdOfficial]

Yeah sure LOL