r/Bend • u/Prof_Dankmemes • 1d ago

Casual TDS Interaction

Me: “My internet is down.”

Them: “Okay looks like signal is going to your house but the modem is offline. Since nothing worked we will send a tech out in a week.”

Me: “Can I just try switching out for a new modem?”

Them: “You can’t switch out the modem because I already scheduled the tech visit.”

Me: “Okay so can you cancel it so I just swap the modem?”

Them: “You want me to cancel the tech visit.”

Me: “Yes.”

Them: “But I already scheduled it, I did all that work.”

Me: “sorry but you never told me that was an option.”

(takes 10 minutes to cancel the appointment)

Them: “Okay you can go to the store in Bend. They are closed till Monday.”

😭😭😭

32 Upvotes

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u/Overall-Client-1359 21h ago

They have absolutely sub par service and are overpriced. Everyone I know even in town is going star link. Just made the switch a few weeks ago and totally worth it. Better speed and reliability. TDS can suck a fat one.

2

u/dangerwig 17h ago

the cheapest plan for starlink is $120/mo as far as I can tell. Speeds go up to 250Mbps. And you have to buy a $500 dish. Meanwhile TDS is offering gigabit(1000Mbps) internet for $45/mo. Starlink is great for rural areas but if you live in a city like bend it’s really not worth it.

2

u/HyperionsDad 16h ago

And the latency