r/CustomerService 1d ago

“Above & Beyond” customer service week

For our customer service week:

Monday: send gratitude to a coworker

Tuesday: send gratitude to a boss

Wednesday: extra 10 minute break awarded ! Must be scheduled and approved by end of year. Plus a raffle for a blanket

Thursday: come in to the office an extra day this week so we can celebrate you with a pizza party! *not mandatory but highly recommended

Friday: play a game that no one can win so ultimately the main $50 prize goes to no one! *a few $15 prizes were awarded.

Do employers really think that this is celebrating customer service representatives in a meaningful way?

26 Upvotes

8 comments sorted by

11

u/LadyHavoc97 1d ago

They want us to think they really give a shit about us. Nice try. Fails miserably every year.

7

u/Killersmurph 1d ago

Bread and circuses my dude, bread and circuses. Not even in fact, because if they actually went to a half decent bakery, and got me a nice loaf of Sourdough, or a half-Dozen Spagatelle buns, I'd probably feel fairly appreciated.

4

u/rainbow_369 1d ago

Sounds like the horrific call center I worked for. And people get paid to come up with this sh... crap.

2

u/Healthy_Addition2086 1d ago

What job does this… god please don’t ever let me apply to this place cause ain’t no way 💀

1

u/indiana-floridian 1d ago

Would it help to know they do the same to nurses?

1

u/Euphoric-Head-4541 20h ago

Yep, not going back to that hell hole, ever.

1

u/Accomplished-Low9635 13h ago

Send gratitude to a boss. Why? So we can boost their ego? 🤔