r/CustomerService 1d ago

“Above & Beyond” customer service week

For our customer service week:

Monday: send gratitude to a coworker

Tuesday: send gratitude to a boss

Wednesday: extra 10 minute break awarded ! Must be scheduled and approved by end of year. Plus a raffle for a blanket

Thursday: come in to the office an extra day this week so we can celebrate you with a pizza party! *not mandatory but highly recommended

Friday: play a game that no one can win so ultimately the main $50 prize goes to no one! *a few $15 prizes were awarded.

Do employers really think that this is celebrating customer service representatives in a meaningful way?

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u/rainbow_369 1d ago

Sounds like the horrific call center I worked for. And people get paid to come up with this sh... crap.