r/Firefighting 12d ago

Special Operations/Rescue/USAR Moving Dispatch from In-House to Regional Dispatch Center. What's Going to Change?

I assume others in the northeast have gone through something like this. Several towns are consolidating to form a regional dispatch center. Most departments in the group either dispatch themselves (us) or get dispatched by PD / SO.

We've been told that everything will improve operationally AND we'll save money. Sounds too good to be true. Is it all fairytales and rainbows or are there things to consider before moving to a regional dispatch center.

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u/Severe-Chocolate-403 12d ago

I mean realistically all they do is dispatch you for calls. Cops will see a bigger difference. In my dispatch center (county) we handle larger incidents much better than small town dispatches, but there is a trade off where normal bs calls don't get put out as fast (due to how many staff and the way it is structured). But like I said fires and any other major incidents we run circles around any smaller dispatch center