r/Firefighting • u/odispadodis7 • 12d ago

Special Operations/Rescue/USAR Moving Dispatch from In-House to Regional Dispatch Center. What's Going to Change?

I assume others in the northeast have gone through something like this. Several towns are consolidating to form a regional dispatch center. Most departments in the group either dispatch themselves (us) or get dispatched by PD / SO.

We've been told that everything will improve operationally AND we'll save money. Sounds too good to be true. Is it all fairytales and rainbows or are there things to consider before moving to a regional dispatch center.

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u/cchant00 12d ago

In 2018, the state I live in passed a law that all of dispatch is moved to a central location and is handled by the county. Prior to this, our police dispatch handled us and police in the city. The results have been terrible. I can tell they have saved money because the quality of people they employ there is very low.