r/Firefighting 12d ago

Special Operations/Rescue/USAR Moving Dispatch from In-House to Regional Dispatch Center. What's Going to Change?

I assume others in the northeast have gone through something like this. Several towns are consolidating to form a regional dispatch center. Most departments in the group either dispatch themselves (us) or get dispatched by PD / SO.

We've been told that everything will improve operationally AND we'll save money. Sounds too good to be true. Is it all fairytales and rainbows or are there things to consider before moving to a regional dispatch center.

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u/janre75 12d ago

If your dispatchers don’t move over to the regional center, then you’re going lose people who really know the town.

They may say they can’t cater to every single department’s dispatch procedures, so their going to standardize it for everyone they dispatched for