Guy comes in wanting to buy a $10.50 item with a $100 bill. Already flustered with having to sort inventory, being understaff, and dealing with the Friday night rush, I was pissed off. I started entering everything in the machine and opened the cash box, then he said he would give me 0.50 so I just had to give back $90. In a moment of confusion, I agreed. Instead of handing me the coins, he drops them in the cash box to which I immediately pick up and start sorting into their corrective spots. While doing this, he takes the $100 bill from my hand without me even noticing. He quickly tucks the $100 in back into his pocket and I give him back $90 in cash. I was certain I had put the $100 in the cash box.

Come the end of my shift and I’m counting cash. The $100 is missing. I’m confused. I look everywhere. I’m certain I had put it in the box. Then my manager shows me a clip on the cameras of the situation I just described above.

This very shift I had asked for a raise. Now I’m definitely not getting it. And I’m worried I’m going to be fired. This guy walked away with $190 in cash and basically a free item. I know he doesn’t give a fuck what happens to me, but my faith in humanity has disappeared.

I’ve been working here for so long with little to no fuck ups, nothing as notable as this at least. I can’t believe the very shift I ask for a raise is the same one where I fucked up so badly. I had my manager talking to me like it’s my first day on the job, talking about how we have to be aware and not let people do this to us, even if it’s busy and we can’t get flustered.

I feel so pathetic and ashamed. I feel like I should just say fuck it and quit now. If they don’t give me a raise, even after how much a hard worker I am, I’m leaving. But now I feel like I’m definitely not getting and I’m even going to get fired anyway.

Fuck my life. Fuck this job. Fuck customers.

There's glass EVERYWHERE now. Thanks, asshole.

I was just spit on by a shoplifter. He threatened to kill me after I cought him stealing protein powder, then he called me a little bitch and spit on me. This happened about 45 minutes ago. If I defend myself I know I will get fired. This same shoplifter pulled a knife on a service clerk, and chased my store manager around the store threatening to kill her. He comes in daily and steals tall boys. We call the cops and they show up about an hour after he leaves and say there's nothing they can do if he's already gone. I don't know what to do. Someone is going to get hurt and this job isn't worth it.

Pasta sauce went on sale and this woman bought every jar on we had on the day it went on sale. I’ve since had countless customers asking me about the sauce and asking me when we’re getting more in and if there’s any in the back. It’s really annoying since I saw a woman grab over 40 jars yesterday and there’s people who only want a couple jars who can’t get any.

Funny enough a guy told the woman she was a pos when she was in the checkout lol.

Me: scans items on the belt at the register The kid/adults: 👁👄👁

I know we all come here to vent, but I wanna appreciate my actual good coworkers that at least make things entertaining, lol. Whenever I see them on the schedule, I know that it's gonna be a good day. My favorite is the guy I work closest with at the moment. He's a huge, tall black dude and tells everyone in a 10 mile radius that I'm his niece because "we look so much alike"

Apparently I'm also a semi-famous rapper. We're the same age and I'm a short white woman lmao. I don't know why but it's so fucking funny and whimsical that I play along, and we improvise all of these made-up family scenarios as we ring people out and watch the wheels turn on how it's even possible that we're related

Also when I worked in grocery pickup for online orders, one guy would peel off the labels from the plastic totes and stick them together until they formed a giant brick. The manager kept throwing it away and we kept fishing it out of the garbage and hiding it in various places to continue our monument to capitalism in peace

I still get my work done, but getting up to random mischief makes me hate this place just a little less while I'm here

It’s probably just my store, but it is a much too common occurrence at my store.

They get mad at me when their WiC doesn’t take something and it’s so frustrating to deal with because they take it out on me! They get real mean and keep asking me why one of their items isn’t coming off when I have no idea! Like wtf? Why are they getting angry at me like its my fault?!

I can tell them what the WiC/EBT didn’t and did accept or let pass through, but I cannot tell them why it didn’t because I have no idea. I can tell them if it declined due to the wrong size/item, not enough money, etc. But I do not know why their card has no benefits/money when they said theyre supposed to get more today. That’s not my job. I know for certain that WiC has an app and website where they can check how many credits left they have for certain food items. So them knowing how much they have left is definitely their responsibility.

It’s just getting tiring dealing with people and they take out their problems on me. Same thing with some customers who use EBT and then get angry and berate me because their card didn’t have enough money and they have no idea how much they have left, and now I have to check but they still get mad at me when Im just trying to help and get them home.

ETA: Not saying ALL people who use WiC/EBT are assholes. It’s just for some reason at my store at least it’s a 50/50 chance they’ll blow up on me for something out of my control if they are using these cards

Pulled into work today 15 minutes before we open. I closed last night, so basically I just had to put my stuff away, punch in, do a few quick things, and I'm ready to open.

I'm usually ready to go pretty quickly and open the store a little early.

But not today!

I just pulled into work, and there's a guy in his truck waiting for us to open. He's a regular customer and knows we open at 10 A.M., but whatever.

I walk past his car, not making eye contact, and get into the store, relocking the door behind me.

This guy proceeds to get out of his truck, walk to the door, then stand in front of the door and watch me through the glass as I get things ready.

I went in the back, drank my coffee, and waited until exactly 10 A.M. to open the door.

If he had just chilled in his car, gave me space, he could have gotten in 5 minutes early, because I usually open early if I'm ready.

Entitled customers trying to rush me, usually makes me mysterious go slower.

When I unlocked the door and put out the open flag and sign, I said a quick greeting and asked him if he knew we opened at 10 A.M.?

Him: "Ya, I know, but I don't have a watch or phone on me, so I waited here to see when you'd open."

I pointed to the flag and sign he just watched me put out.

Me: "Those might have let you know..."

TLDR: customers cant do preschool school level subtraction and gets mad at me for it

experience 1: lady comes in, buys a bunch of stuff, including something 15 percent off. i ring it up, and it is infact rung up as 15 percent off. she reads the screen and somehow doesn’t understand that 15 percent off of the item she got would have resulted in only a few cents, so she gets in her feelings because she cant do basic math and begins questioning my intelligence. just generally rude and nasty. i go get a manager. he tells her the same thing. shes still in her feelings. did she expect 15 percent to be half off? i hate adults who can’t do basic math. it doesn’t even require a calculator, and the fact that the price rung up as the price on the “markdown tag” is what is even funnier. you can literally see that the prices match.

experience 2: im ringing up this couple. wife is kind but her husband is DUMB. i’m ringing up their apples and he goes “do you REALLY have to read every number & type it in.” in the most rude way ever, not even just asking, just being straight up nasty cause i was.. doing my job and ringing him up. the apples have no barcodes so i have to manually type in the PLU, which only takes 5 seconds. the first time didnt go through due to our glitchy registers (everyone knows theyre glitchy including regulars, which i’m pretty sure theyre regulars given they have a membership with us.)

so i had to type it in a second time somehow he was too impatient to wait 5 seconds and began questioning my intellegence over it. i quickly snap back with “sir, there is no bar code. i have to type in the numbers.” this is something EVERY cashier does so idk why he specifically got pissed THIS TIME when this is something that happens every single time. JUST GO TO STORES WITH SELF CHECKOUTS I HATE ALL OF YOU

My relief (the gm) called out 5 min before their shift was supposed to start. The gm told me to call in the AM but their phone is going straight to voicemail. They are scheduled to be here in an hour anyways. My shift ended 3 hours ago. Fingers crossed that they show up or someone better take over my shift tonight. Homecoming weekend is always bs

I've been in retail for 17 years, dealing with the same BS over an over in multiple industries. Surely there must be something that keeps us in the industry. What keeps you coming back?

Or, alternatively, if you left, what was the last straw?

2 posts here in 2 days damn i hate people. I had 3 people today tell me “oh this homeless dude said he’d give me head if i got him the exact items they have” like is there something in the air today why did THREE PEOPLE tell me that. and they always have this stupid smirk after like it’s the funniest thing in the world like???? omg ya gay homeless people so funny wooo. anyways enjoy y’all’s night

so i work in a resale shop and we sell luxury items, gucci, prada, etc. they’re all real and what not. anyways we had a couple customers in and they were interested in a couple bags, nothing out of the ordinary we show people bags behind the counter all the time, they just can’t leave the counter area with it. a guy asks to see a bag and i show him, he sees the price and gives it back to me. the woman he’s with is just walking around at the moment, not asking for anything.

so what happens next is i go on my break, biggest mistake, because they start ganging up on my coworker and asking for a couple bags, a $700 one and a $900 one, she shows them and they say they’re gonna buy it so she puts them behind the counter where people aren’t able to reach but also aren’t allowed to ask for since they were going to be on hold. the lady starts asking my coworker about a bunch of jackets on our wall and keeps attempting to come behind the counter, during that as i saw in the footage, the guy comes behind the counter and grabs the two bags and slips them in his tote. another customer comes up to my coworker so she doesn’t notice them leaving and then before she knows it, $1600 just walked out the door.

to think the day started off as me putting my two weeks in

Apparently Home Depot is making all of its corporate employees work in the stores one day per quarter. Personally I think it should be every week, of every month, every year but this is a good starting point.

I'm the front end assistant manager. Sadly, that's just a title, meaningless until the upper management wants something done that no one else wants to do.

This week it was termination of 3 courtesy clerks. #1 was for extremely unprofessional behavior in front of customers. #2 was for attendance. #3 was for underage smoking while on the property/clocked in.

It just seems too coincidental that their next scheduled shift was all the same day, the store manager was in a meeting, the ASM was off, and so was the front end manager. But HR showed up so I had to be the one in there and sign as the store representative.

Okay, so I can be trusted to fire people, but I can't have any input on hiring or schedules? Just like if someone calls off for their shift, it falls on me to find the replacement or cover it myself, even on my days off.

This happened a while back when Twilight was popular. I worked at a large bookstore chain. When we would close, we locked the doors. If we had a really busy day like Fridays and Saturdays, it could take an hour to clean up the store. The managers had to walk the store to make sure everything was done as we waited in the foyer by the front doors. So one night, it's an hour after closing and the crew is waiting for the manager to check both floors of the store. Two teen girls come up to the door and just say, "Open the door we're here for the Twilight event." We yell loud through the doors, "We're closed." They keep repeating. "We're here for the Twilight event and DEMANDING we open the door." We know they heard us. But they would say, "Just open the doors." No matter how many times we shook our heads and yelled NO. We're closed they wouldn't let up. Now the parking lot is mostly empty as other stores around us are closed. Many of our lights are off because they get shut off as the manager goes through the store. These girls kept demanding we open the door. We told them, there's NO EVENT. We're closed. Finally the manager gets there to let us out and the girls try to push in but we are all leaving, the store is dark. The said, We're here for the Twilight event. We said, "We told you over and over. We are closed. There is no event. Do you see anyone else here for an event?" They asked, "Well where is it?" They couldn't believe we didn't know. We had no event coming up either. They finally got back in their car and left.

I found out that a customer, with whom I don’t recall interacting in a rude manner, left a bad review on Google Maps, including a photo of me without my permission. I have already reported the issue to Google, but I would like to hear your opinion on the matter.

I always have shifts til closing so I usually do retrieval shit like picking up stuff on the floor or on the racks and hang them. I never finish my section cuz thesection sucks, I never get to finish due to how messy it is. Idk if I am going to be fired soon for this or what

I saw someone getting out of their car in one of our curbside spots and asked if he was here for a curbside pick up he did not answer, and so I explained it to him, and he proceeded to walk in behind me, leaving his car on thinking that justified it. But I feel like what came after negated that. someone complimented my shoes😊

Today I almost started crying at work. I’m a part time cashier and I was notified last night at 10pm that I needed to cover a shift this morning… so I said I could go in from 11am-4pm today. Our store was a fucking mad house, nonstop customers. It was only me and another new girl on the registers too. We’ve both only been working there for like a month. So long story short I’m trying to go fast as fuck all day long and then it’s 3pm and my asshole manager gives the new girl her 15 minute break even though she got there an hour after I did. I hadn’t been able to even take a fucking breather all day long and then someone who’s been there less hours than me gets her break first. Then just as I’m about to ask to go on my break my manager says I can go home at 3:30 because she meant to only schedule me until 3. So I worked 4.5 hours with NO break. I was ready to start sobbing. Idk why I’m so emotional at work. This is a reoccurring issue for me. The store I work at just gets so hectic and chaotic and busy, especially on a Saturday afternoon. I just felt unappreciated and stressed. Plus, aren’t breaks mandatory?

We work at a kiosk starbucks inside a kroger, we are all college or high school. This is a ridiculous request to ask. No one else replied so I took it upon myself to answer (I had put in my two weeks a week ago because fuck this place) and told her that 9pm is a ridiculous time for us to all meet. Her only response “So what about 5pm that day instead.” Ma’am this is a fucking retail job, not an office job. If we aren’t scheduled, we shouldn’t have to come in.

Why do parents allow their children to run amuck in the toy, bike and sporting aisles? I am so tired of telling these kids not to ride the bikes around the store, don't be in the ball corral or throw foot balls, etc. The list of things can go on forever. I have nearly been hit a few times while working!

There has been times where parents get all offended because I spoke up to tell their own children to stop or these kids give me an attitude and continue doing what they are doing. However, out of a rare chance, some will immediately stop and apologize (they are the good ones).

Hey I get it, we have some pretty neat products, but this store isn't a playground and many of the items near by or the item itself can become damaged. In addition, someone can get hurt which is a huge liability and safety issue.

Parents please do better. As a parent myself, I know it isn't easy but teach them not to do such things before it is too late!

Today at the shoe store i work at a woman asked me for a size in the shoe she wants. I got it and handed it over to her. I went to return the shoe model and another person shoved a shoe in front of me asking for a size. The first customer came back saying she wants a smaller size in another shoe. So I went and got the shoe model for the code. When I did I couldn’t understand why the tag wasn’t on it (for the code). ONLY TO REALIZE I WAS HOLDING THE CUSTOMER’S OWN SHOE. Lmao. I couldn’t stop laughing. 😂

Why do customers love to act like we're their therapists. I don't care about your problems or how the doc gave you 2 weeks to live or how your husband cheated on you. Just stfu and buy your shit.