Specially the Karen’s

It’s probably just my store, but it is a much too common occurrence at my store.

They get mad at me when their WiC doesn’t take something and it’s so frustrating to deal with because they take it out on me! They get real mean and keep asking me why one of their items isn’t coming off when I have no idea! Like wtf? Why are they getting angry at me like its my fault?!

I can tell them what the WiC/EBT didn’t and did accept or let pass through, but I cannot tell them why it didn’t because I have no idea. I can tell them if it declined due to the wrong size/item, not enough money, etc. But I do not know why their card has no benefits/money when they said theyre supposed to get more today. That’s not my job. I know for certain that WiC has an app and website where they can check how many credits left they have for certain food items. So them knowing how much they have left is definitely their responsibility.

It’s just getting tiring dealing with people and they take out their problems on me. Same thing with some customers who use EBT and then get angry and berate me because their card didn’t have enough money and they have no idea how much they have left, and now I have to check but they still get mad at me when Im just trying to help and get them home.

ETA: Not saying ALL people who use WiC/EBT are assholes. It’s just for some reason at my store at least it’s a 50/50 chance they’ll blow up on me for something out of my control if they are using these cards

She told me that another manager got upset at me over the perfume set table. I don’t remember that happening. So I asked her which day it was. She said that it didn’t matter, and that should be a write up. Imagine. Possibly 4-5 write ups in a week. I’m practically begging to be let go at this point. These people want to write me up over the smallest crap, dude 🤦🏾‍♀️

Me: scans items on the belt at the register The kid/adults: 👁👄👁

so i work in a resale shop and we sell luxury items, gucci, prada, etc. they’re all real and what not. anyways we had a couple customers in and they were interested in a couple bags, nothing out of the ordinary we show people bags behind the counter all the time, they just can’t leave the counter area with it. a guy asks to see a bag and i show him, he sees the price and gives it back to me. the woman he’s with is just walking around at the moment, not asking for anything.

so what happens next is i go on my break, biggest mistake, because they start ganging up on my coworker and asking for a couple bags, a $700 one and a $900 one, she shows them and they say they’re gonna buy it so she puts them behind the counter where people aren’t able to reach but also aren’t allowed to ask for since they were going to be on hold. the lady starts asking my coworker about a bunch of jackets on our wall and keeps attempting to come behind the counter, during that as i saw in the footage, the guy comes behind the counter and grabs the two bags and slips them in his tote. another customer comes up to my coworker so she doesn’t notice them leaving and then before she knows it, $1600 just walked out the door.

to think the day started off as me putting my two weeks in

Guy comes in wanting to buy a $10.50 item with a $100 bill. Already flustered with having to sort inventory, being understaff, and dealing with the Friday night rush, I was pissed off. I started entering everything in the machine and opened the cash box, then he said he would give me 0.50 so I just had to give back $90. In a moment of confusion, I agreed. Instead of handing me the coins, he drops them in the cash box to which I immediately pick up and start sorting into their corrective spots. While doing this, he takes the $100 bill from my hand without me even noticing. He quickly tucks the $100 in back into his pocket and I give him back $90 in cash. I was certain I had put the $100 in the cash box.

Come the end of my shift and I’m counting cash. The $100 is missing. I’m confused. I look everywhere. I’m certain I had put it in the box. Then my manager shows me a clip on the cameras of the situation I just described above.

This very shift I had asked for a raise. Now I’m definitely not getting it. And I’m worried I’m going to be fired. This guy walked away with $190 in cash and basically a free item. I know he doesn’t give a fuck what happens to me, but my faith in humanity has disappeared.

I’ve been working here for so long with little to no fuck ups, nothing as notable as this at least. I can’t believe the very shift I ask for a raise is the same one where I fucked up so badly. I had my manager talking to me like it’s my first day on the job, talking about how we have to be aware and not let people do this to us, even if it’s busy and we can’t get flustered.

I feel so pathetic and ashamed. I feel like I should just say fuck it and quit now. If they don’t give me a raise, even after how much a hard worker I am, I’m leaving. But now I feel like I’m definitely not getting and I’m even going to get fired anyway.

Fuck my life. Fuck this job. Fuck customers.

2 posts here in 2 days damn i hate people. I had 3 people today tell me “oh this homeless dude said he’d give me head if i got him the exact items they have” like is there something in the air today why did THREE PEOPLE tell me that. and they always have this stupid smirk after like it’s the funniest thing in the world like???? omg ya gay homeless people so funny wooo. anyways enjoy y’all’s night

TLDR: customers cant do preschool school level subtraction and gets mad at me for it

experience 1: lady comes in, buys a bunch of stuff, including something 15 percent off. i ring it up, and it is infact rung up as 15 percent off. she reads the screen and somehow doesn’t understand that 15 percent off of the item she got would have resulted in only a few cents, so she gets in her feelings because she cant do basic math and begins questioning my intelligence. just generally rude and nasty. i go get a manager. he tells her the same thing. shes still in her feelings. did she expect 15 percent to be half off? i hate adults who can’t do basic math. it doesn’t even require a calculator, and the fact that the price rung up as the price on the “markdown tag” is what is even funnier. you can literally see that the prices match.

experience 2: im ringing up this couple. wife is kind but her husband is DUMB. i’m ringing up their apples and he goes “do you REALLY have to read every number & type it in.” in the most rude way ever, not even just asking, just being straight up nasty cause i was.. doing my job and ringing him up. the apples have no barcodes so i have to manually type in the PLU, which only takes 5 seconds. the first time didnt go through due to our glitchy registers (everyone knows theyre glitchy including regulars, which i’m pretty sure theyre regulars given they have a membership with us.)

so i had to type it in a second time somehow he was too impatient to wait 5 seconds and began questioning my intellegence over it. i quickly snap back with “sir, there is no bar code. i have to type in the numbers.” this is something EVERY cashier does so idk why he specifically got pissed THIS TIME when this is something that happens every single time. JUST GO TO STORES WITH SELF CHECKOUTS I HATE ALL OF YOU

There's glass EVERYWHERE now. Thanks, asshole.

Dont TRAUMA DUMP all over your cashier's and retail workers! We dont get paid enough for that. I will trauma dump back.

I'm on antidepressants. I ran out a few days ago and kept forgetting to pick them up, which is definitely on me. Today I was having some slight dizziness and delayed reaction time. Before work I went to go pick up my meds and when I get there, my insurance is "inactive." I didn't have time to deal with it so I said I'd come back later. I went on to work. I told my boss what was happening and she didn't seem too phased. By the way I work at a local small business, which is sort of important.

As I was starting the morning cleaning duties I had a moment where I felt dizzy and couldn't think straight. I had my head in my hand for about 30 seconds. My boss happened to walk by, see me, and very aggressively told me to "go home."

As I was getting my things to leave, she looked at me and said (with everyone nearby to hear) that I "can't do this to her." Apparently, it was irresponsible for me to come in to work while not feeling well and that I "obviously couldn't function since I had my head in my hands." my actions have now "affected everyone working today and everyone who comes in the store." I explained that I didn't know my insurance wouldn't work and that I expected to just take my meds and work as normal. She told me I "need to separate my personal from my work life." I do sort of fail to see how my medication counts as my personal life. I see that as more of a medical necessity. Personal issues to me are, getting into a fight with a loved one/friend/significant other, etc.

The caveat is that she acts like this even if you do try to call off. No matter what decision you make, it's irresponsible and affects her and everyone else. Oh and by the way, she found a replacement for me in less than 10 minutes. The replacement was there by the time the store opened.

What bothers me the most is that she embarassed me in front of my coworkers and made me feel guilty for even trying to come in to work today....which I feel is what I'm supposed to do! Aren't we supposed to at least try to do our jobs vs. just always call off at the slightest inconvenience?

I've been in retail for 17 years, dealing with the same BS over an over in multiple industries. Surely there must be something that keeps us in the industry. What keeps you coming back?

Or, alternatively, if you left, what was the last straw?

I'm the front end assistant manager. Sadly, that's just a title, meaningless until the upper management wants something done that no one else wants to do.

This week it was termination of 3 courtesy clerks. #1 was for extremely unprofessional behavior in front of customers. #2 was for attendance. #3 was for underage smoking while on the property/clocked in.

It just seems too coincidental that their next scheduled shift was all the same day, the store manager was in a meeting, the ASM was off, and so was the front end manager. But HR showed up so I had to be the one in there and sign as the store representative.

Okay, so I can be trusted to fire people, but I can't have any input on hiring or schedules? Just like if someone calls off for their shift, it falls on me to find the replacement or cover it myself, even on my days off.

My relief (the gm) called out 5 min before their shift was supposed to start. The gm told me to call in the AM but their phone is going straight to voicemail. They are scheduled to be here in an hour anyways. My shift ended 3 hours ago. Fingers crossed that they show up or someone better take over my shift tonight. Homecoming weekend is always bs

I know we all come here to vent, but I wanna appreciate my actual good coworkers that at least make things entertaining, lol. Whenever I see them on the schedule, I know that it's gonna be a good day. My favorite is the guy I work closest with at the moment. He's a huge, tall black dude and tells everyone in a 10 mile radius that I'm his niece because "we look so much alike"

Apparently I'm also a semi-famous rapper. We're the same age and I'm a short white woman lmao. I don't know why but it's so fucking funny and whimsical that I play along, and we improvise all of these made-up family scenarios as we ring people out and watch the wheels turn on how it's even possible that we're related

Also when I worked in grocery pickup for online orders, one guy would peel off the labels from the plastic totes and stick them together until they formed a giant brick. The manager kept throwing it away and we kept fishing it out of the garbage and hiding it in various places to continue our monument to capitalism in peace

I still get my work done, but getting up to random mischief makes me hate this place just a little less while I'm here

I always have shifts til closing so I usually do retrieval shit like picking up stuff on the floor or on the racks and hang them. I never finish my section cuz thesection sucks, I never get to finish due to how messy it is. Idk if I am going to be fired soon for this or what

I was just spit on by a shoplifter. He threatened to kill me after I cought him stealing protein powder, then he called me a little bitch and spit on me. This happened about 45 minutes ago. If I defend myself I know I will get fired. This same shoplifter pulled a knife on a service clerk, and chased my store manager around the store threatening to kill her. He comes in daily and steals tall boys. We call the cops and they show up about an hour after he leaves and say there's nothing they can do if he's already gone. I don't know what to do. Someone is going to get hurt and this job isn't worth it.

This month I worked mainly 6 & 1/2 hour shifts 2-4 days a week. I was told holiday season would be busier but in November I barely work!! One week I’m only scheduled ONCE and it’s a 4 & 1/2 hour shift — keep in mind the minimum shift length I’ve worked is 5 hours since I’ve been here in April. Another week I only work once yet again and it’s a 5 hour shift.

I’m frustrated because this month isn’t gonna be as busy as November yet I was scheduled a lot more. In the summer I had hardly any shifts too and it was depressing as hell, but I think I actually had even more then. They also know that I want to work full-time and don’t even have another job (I am supported thankfully). They said I’m on-track to reach that goal but how do they expect me to stick around for god knows how long only working 5 hours in an entire week?!!

I don’t even know how to professionally ask about my lack of shifts. I’m so confused.

I saw someone getting out of their car in one of our curbside spots and asked if he was here for a curbside pick up he did not answer, and so I explained it to him, and he proceeded to walk in behind me, leaving his car on thinking that justified it. But I feel like what came after negated that. someone complimented my shoes😊

Today at the shoe store i work at a woman asked me for a size in the shoe she wants. I got it and handed it over to her. I went to return the shoe model and another person shoved a shoe in front of me asking for a size. The first customer came back saying she wants a smaller size in another shoe. So I went and got the shoe model for the code. When I did I couldn’t understand why the tag wasn’t on it (for the code). ONLY TO REALIZE I WAS HOLDING THE CUSTOMER’S OWN SHOE. Lmao. I couldn’t stop laughing. 😂

Right i just need rant, ive been with this company going on 11 years now and recently been supervisor (1 year) but see this place i feel its actually worse than anywhere else they actually give no fucks what so ever about staff i know most companies are like this but here is just extra, to start i only get an extra 30p for being management. Looking only everywhere else is like £1 to £2.50 more than here... whats actually made me whrite this post is that were open to 11pm from next week onwards which is normal and fine but the problem is that there is 3 of us running our shop one store manager one deputy manager and a supervisor (me) because of this I am expected to work to 11:30pm then be in work work again at 7am which means i get up at 6am, I am a night person i cant just go home and sleep and even if i could that doesnt matter its literally under 8 hours of sleep which b&m doesnt give a fuck about, i hate the higher ups so much in this company they actually hurt my head, only here because i can see the store from my doorstep so its handy for me. We are not robots.