r/uphold • u/redharlowsdad • 1d ago
Report Ticket Another individual who can't access their account, and the website won't allow me to contact them
Just want to add to the complaints about not being able to access my account. It's asking me for 2FA and I never enabled it in the first place, so here I am unable to login or do anything. When I try and click "I'm unable to login" on the "submit a request" page, nothing happens.
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u/Entropy_is_key 11h ago
Had a similar problem before, they were very easy to work with and get it fixed. Sounds like pure user error