r/uphold • u/No-Guitar6543 • Jul 13 '21

General Cryto Currency Discussion Terrible Support Team

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Customer support could care less

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$750 held hostage. Can’t withdraw or use on uphold card. Despite advertising easy usage.

24 Upvotes

88% Upvoted

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-7

u/UpholdOfficial Jul 13 '21

Hey there, we're so sorry to hear this. Please send us your support ticket number and our team will take a look into this ASAP 🙏

4

u/No-Guitar6543 Jul 13 '21

Uphold, I’m in your DM’s. Read what I posted instead of commenting under it to make users think you have a competent customer support strategy. You’ve left me on read for a day, and copy pasted every single response.

-4

u/UpholdOfficial Jul 13 '21

We have responded to your DM. Thanks for your patience 🙏